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Privacy policy

Navan Adventure Centre

1. Introduction

Navan Adventure Centre respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you:

visit our website
make a booking
contact us
use our services

We process personal data in accordance with:

General Data Protection Regulation (EU) 2016/679 (GDPR)
Data Protection Acts 1988–2018


  1. Who We Are (Data Controller)

    Navan Adventure Centre
    Navan, Co. Meath, Ireland
    📧 info@navanadventurecentre.ie
    📞 085 2366322

    We are the Data Controller responsible for your personal data.

    3. What Personal Data We Collect


Information you provide:
Name
Email address
Phone number
Booking details (e.g. parties, school tours, camps)
Participant details (e.g. number of children, age ranges where required)
Any information provided in enquiries
Payments

Payments are processed securely via third-party providers such as Stripe.
We do not store full card details.

Automatically collected data:
IP address
Device type
Browser type
Website usage data (via cookies)

4. How We Use Your Data

We use your data to:

Process and manage bookings
Communicate with you about your booking
Provide customer support
Manage attendance and group organisation
Improve our website and services
Send marketing communications (only where you have opted in)


  1. Legal Basis for Processing

    We rely on the following legal bases under GDPR:

    Contract – to deliver services you book
    Consent – for marketing communications
    Legal obligation – accounting and tax records
    Legitimate interests – improving services, managing bookings, preventing fraud
    .
  2. Sharing Your Data

    We do not sell your data.

    We may share your data with:

    Payment processors (e.g. Stripe)
    Booking system providers
    IT and website hosting providers
    Marketing platforms (only where consent is given)

    All third parties are required to process your data securely and in line with GDPR.

    7. International Transfers

    Some of our service providers (e.g. Stripe) may process data outside the EEA.

    Where this occurs, appropriate safeguards are in place, such as:

    Standard Contractual Clauses
    GDPR-compliant protections
    8. Data Retention

    We only retain your personal data for as long as necessary for the purposes for which it was collected.

    Booking and transaction records: up to 7 years (for legal, insurance, and tax purposes)
    Accident/incident records: up to 7 years from the date of the incident
    Children’s records: may be retained longer where required, in line with legal limitation periods
    Marketing data: until you withdraw your consent
    General enquiries: retained for a limited period only

    We regularly review the data we hold and securely delete it when it is no longer required.

    9. Children’s Data

    Our services are primarily used by families, schools, and youth groups.

    We only collect children’s data where necessary for bookings
    This is provided by parents, guardians, or schools
    We do not knowingly collect personal data directly from children
  3. Photos & Media

    From time to time, we may take photos or videos for:

    marketing
    social media
    promotional materials

    Where required, consent will be obtained.
    You can request removal of images at any time by contacting us.

    11. Cookies

    We use cookies to:

    ensure the website functions correctly
    analyse website traffic
    improve user experience

    You can control cookies through your browser settings.

    (A separate Cookie Policy may also apply.)

    12. Data Security

    We take appropriate technical and organisational measures to protect your data, including:

    secure systems
    restricted access
    encrypted payment processing

  4. Your Rights

    Under GDPR, you have the right to:

    Access your personal data
    Request correction of inaccurate data
    Request deletion of your data
    Restrict or object to processing
    Request data portability

    You also have the right to lodge a complaint with the
    Data Protection Commission
    👉 https://www.dataprotection.ie

    14. Third-Party Links

    Our website may contain links to other websites.
    We are not responsible for their privacy practices.

    15. Changes to This Policy

    We may update this Privacy Policy from time to time.
    The latest version will always be available on our website.

    16. Contact Us

    If you have any questions about this Privacy Policy or your data:

    📧info@navanadventurecentre.ie
    📍 Navan, Co. Meath, Ireland