Privacy policy
Navan Adventure Centre
1. Introduction
Navan Adventure Centre respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you:
visit our website
make a booking
contact us
use our services
We process personal data in accordance with:
General Data Protection Regulation (EU) 2016/679 (GDPR)
Data Protection Acts 1988–2018
Who We Are (Data Controller)
Navan Adventure Centre
Navan, Co. Meath, Ireland
📧 info@navanadventurecentre.ie
📞 085 2366322
We are the Data Controller responsible for your personal data.
3. What Personal Data We Collect
Information you provide:
Name
Email address
Phone number
Booking details (e.g. parties, school tours, camps)
Participant details (e.g. number of children, age ranges where required)
Any information provided in enquiries
Payments
Payments are processed securely via third-party providers such as Stripe.
We do not store full card details.
Automatically collected data:
IP address
Device type
Browser type
Website usage data (via cookies)
4. How We Use Your Data
We use your data to:
Process and manage bookings
Communicate with you about your booking
Provide customer support
Manage attendance and group organisation
Improve our website and services
Send marketing communications (only where you have opted in)
Legal Basis for Processing
We rely on the following legal bases under GDPR:
Contract – to deliver services you book
Consent – for marketing communications
Legal obligation – accounting and tax records
Legitimate interests – improving services, managing bookings, preventing fraud
.- Sharing Your Data
We do not sell your data.
We may share your data with:
Payment processors (e.g. Stripe)
Booking system providers
IT and website hosting providers
Marketing platforms (only where consent is given)
All third parties are required to process your data securely and in line with GDPR.
7. International Transfers
Some of our service providers (e.g. Stripe) may process data outside the EEA.
Where this occurs, appropriate safeguards are in place, such as:
Standard Contractual Clauses
GDPR-compliant protections
8. Data Retention
We only retain your personal data for as long as necessary for the purposes for which it was collected.
Booking and transaction records: up to 7 years (for legal, insurance, and tax purposes)
Accident/incident records: up to 7 years from the date of the incident
Children’s records: may be retained longer where required, in line with legal limitation periods
Marketing data: until you withdraw your consent
General enquiries: retained for a limited period only
We regularly review the data we hold and securely delete it when it is no longer required.
9. Children’s Data
Our services are primarily used by families, schools, and youth groups.
We only collect children’s data where necessary for bookings
This is provided by parents, guardians, or schools
We do not knowingly collect personal data directly from children - Photos & Media
From time to time, we may take photos or videos for:
marketing
social media
promotional materials
Where required, consent will be obtained.
You can request removal of images at any time by contacting us.
11. Cookies
We use cookies to:
ensure the website functions correctly
analyse website traffic
improve user experience
You can control cookies through your browser settings.
(A separate Cookie Policy may also apply.)
12. Data Security
We take appropriate technical and organisational measures to protect your data, including:
secure systems
restricted access
encrypted payment processing
Your Rights
Under GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
You also have the right to lodge a complaint with the
Data Protection Commission
👉 https://www.dataprotection.ie
14. Third-Party Links
Our website may contain links to other websites.
We are not responsible for their privacy practices.
15. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
16. Contact Us
If you have any questions about this Privacy Policy or your data:
📧info@navanadventurecentre.ie
📍 Navan, Co. Meath, Ireland
